{"page":{"id":"01HHYYB6Q83W5764RVB4FXMHBF","name":"Attio","url":"https://status.attio.com/","updated_at":"2026-07-23T17:29:31Z"},"incidents":[{"id":"01KY2VYHJXXFS56KW15VPQ58TG","name":"Failures triggering workflow runs","status":"resolved","created_at":"2026-07-21T17:35:32Z","updated_at":"2026-07-23T17:29:31Z","resolved_at":"2026-07-23T17:29:31Z","impact":"major","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01KY80CY3H2R4HGC3FPWBQ515D","body":"The issue has now been resolved and we have directly notified all customers who were impacted by this outage.\n\nWe’re sorry for any inconvenience caused.","created_at":"2026-07-23T17:29:31Z","display_at":"2026-07-23T17:29:31Z","incident_id":"01KY2VYHJXXFS56KW15VPQ58TG","status":"resolved","updated_at":"2026-07-23T17:29:31Z"},{"id":"01KY35B046HRGNQWWFHQ1FV6V2","body":"Between 16:33 and 18:01 UTC on July 21, 2026, some workflows failed to trigger correctly.\n\n**What happened:** An infrastructure configuration change deployed shortly before the incident caused an error when encrypting the content of newly received workflows, which caused some workflow triggers not run properly.\n\n**What we did:** We reverted the change and corrected the underlying infrastructure configuration. All impacted workflow triggers resumed processing normally by 18:01 UTC, and we've since confirmed triggers are operating correctly.\n\nWe’re continuing to investigate recovering runs triggered during this timeframe. We’ll update this page as soon as we have an update.","created_at":"2026-07-21T20:19:38Z","display_at":"2026-07-21T20:19:38Z","incident_id":"01KY2VYHJXXFS56KW15VPQ58TG","status":"monitoring","updated_at":"2026-07-21T20:19:38Z"},{"id":"01KY2XBCZ57RSM6XFJ0BPS7Q9Z","body":"Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2026-07-21T18:00:02Z","display_at":"2026-07-21T18:00:02Z","incident_id":"01KY2VYHJXXFS56KW15VPQ58TG","status":"monitoring","updated_at":"2026-07-21T18:00:02Z"},{"id":"01KY2W5W7CJC5XGZ5P13RKJNH4","body":"An issue has been been identified. \n\nWe have identified the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2026-07-21T17:39:33Z","display_at":"2026-07-21T17:39:33Z","incident_id":"01KY2VYHJXXFS56KW15VPQ58TG","status":"identified","updated_at":"2026-07-21T17:39:33Z"},{"id":"01KY2VYHJXHC2D4MNHNTSKHZS1","body":"We're investigating reports of workflows failing to trigger.\n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2026-07-21T17:35:33Z","display_at":"2026-07-21T17:35:32Z","incident_id":"01KY2VYHJXXFS56KW15VPQ58TG","status":"investigating","updated_at":"2026-07-21T17:35:33Z"}]},{"id":"01KX6GNP6PPP5QPW6AD5GYDTNR","name":"Intimitent errors across some platform features","status":"resolved","created_at":"2026-07-10T17:19:44Z","updated_at":"2026-07-10T19:26:05Z","resolved_at":"2026-07-10T19:26:05Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01KX6QX17HB4Z2KB57K9WHZZ3B","body":"The issue has now been resolved.\n\nWe apologize for any inconvenience caused.","created_at":"2026-07-10T19:26:05Z","display_at":"2026-07-10T19:26:05Z","incident_id":"01KX6GNP6PPP5QPW6AD5GYDTNR","status":"resolved","updated_at":"2026-07-10T19:26:05Z"},{"id":"01KX6HMQ9NH2730CW90092DY1D","body":"We've identified the issue caused by an upstream provider - our team is working to mitigate the issue as quickly as possible.","created_at":"2026-07-10T17:36:41Z","display_at":"2026-07-10T17:36:41Z","incident_id":"01KX6GNP6PPP5QPW6AD5GYDTNR","status":"identified","updated_at":"2026-07-10T17:36:41Z"},{"id":"01KX6GNP6PCJZ9V75H5RH5HJ8A","body":"We're investigating reports of intimitent errors across some platform features.\n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2026-07-10T17:19:44Z","display_at":"2026-07-10T17:19:44Z","incident_id":"01KX6GNP6PPP5QPW6AD5GYDTNR","status":"investigating","updated_at":"2026-07-10T17:19:44Z"}]},{"id":"01KVFQM4YCFTEP4KNA2Q5VS1KK","name":"Issues accessing email content, call recordings, uploads, and exports.","status":"resolved","created_at":"2026-06-19T10:43:00Z","updated_at":"2026-06-19T13:06:02Z","resolved_at":"2026-06-19T13:06:02Z","impact":"none","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01KVFZT211NAEQK4PDE7782NGH","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2026-06-19T13:06:02Z","display_at":"2026-06-19T13:06:02Z","incident_id":"01KVFQM4YCFTEP4KNA2Q5VS1KK","status":"resolved","updated_at":"2026-06-19T13:06:02Z"},{"id":"01KVFRC32FT31KBJEG0CFCT97P","body":"The issue has been resolved.\nOur team deployed a fix and is monitoring the system to confirm stability. The disruption occurred 08:34 - 09:48 and 10:26 - 10:40 UTC.","created_at":"2026-06-19T10:56:04Z","display_at":"2026-06-19T10:56:04Z","incident_id":"01KVFQM4YCFTEP4KNA2Q5VS1KK","status":"monitoring","updated_at":"2026-06-19T10:56:04Z"},{"id":"01KVFQM4YCDA2DQ0576ZEC0MK2","body":"We’re addressing an issue where some users may be unable to view email content (and in some cases access other stored content like call recordings, file uploads, or exports). We’ve identified the problem and we’re working on a fix now.","created_at":"2026-06-19T10:43:00Z","display_at":"2026-06-19T10:43:00Z","incident_id":"01KVFQM4YCFTEP4KNA2Q5VS1KK","status":"identified","updated_at":"2026-06-19T10:43:00Z"}]},{"id":"01KC1F630C17E85AFTMWDT9RY8","name":"Errors querying records and lists","status":"resolved","created_at":"2025-12-09T11:50:41Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-12-09T17:51:34Z","impact":"major","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01KC23TWMGJR51N8SNH6140T2F","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-12-09T17:51:34Z","display_at":"2025-12-09T17:51:34Z","incident_id":"01KC1F630C17E85AFTMWDT9RY8","status":"resolved","updated_at":"2025-12-09T17:51:34Z"},{"id":"01KC1GPPG5Z81KJGSKM8S5Z4A1","body":"The identified issue has now been resolved.\n\nOur team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2025-12-09T12:17:14Z","display_at":"2025-12-09T12:17:14Z","incident_id":"01KC1F630C17E85AFTMWDT9RY8","status":"monitoring","updated_at":"2025-12-09T12:17:14Z"},{"id":"01KC1F630CMRKEZ1NC9MW5EJ16","body":"The Attio team has identified a spike in errors when querying records and lists. Users may experience errors when loading record and list views or when using query endpoints on the public API.\n\nWe are currently investigating the root cause and working to resolve the issue as quickly as possible.","created_at":"2025-12-09T11:50:41Z","display_at":"2025-12-09T11:50:41Z","incident_id":"01KC1F630C17E85AFTMWDT9RY8","status":"investigating","updated_at":"2025-12-09T11:50:41Z"}]},{"id":"01KABCBS205TWY63XNRMWP40H4","name":"Platform avaliblity issues","status":"resolved","created_at":"2025-11-18T11:42:22Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-11-18T21:47:42Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01KACF05EW9B564NRC79C9WSH6","body":"The issue has now been resolved.\n\nWe apologize for any inconvenience caused.","created_at":"2025-11-18T21:47:42Z","display_at":"2025-11-18T21:47:42Z","incident_id":"01KABCBS205TWY63XNRMWP40H4","status":"resolved","updated_at":"2025-11-18T21:47:42Z"},{"id":"01KABQGWWQ85PG8ZCJYQBZS61J","body":"Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored","created_at":"2025-11-18T14:57:24Z","display_at":"2025-11-18T14:57:24Z","incident_id":"01KABCBS205TWY63XNRMWP40H4","status":"monitoring","updated_at":"2025-11-18T14:57:24Z"},{"id":"01KABE97KKZYR6DF3CRXTSRYXC","body":"We are continuing to work with our upstream provider as they work toward a full resolution.\n\nWe’ll share further updates as soon as more information becomes available.","created_at":"2025-11-18T12:15:56Z","display_at":"2025-11-18T12:15:56Z","incident_id":"01KABCBS205TWY63XNRMWP40H4","status":"identified","updated_at":"2025-11-18T12:15:56Z"},{"id":"01KABCFK105XT7ZCE2KNKFGXQZ","body":"We’re currently experiencing service degradation due to an issue with one of our upstream providers.\n\nWe’re working closely with them to restore full functionality as soon as possible.","created_at":"2025-11-18T11:44:27Z","display_at":"2025-11-18T11:44:27Z","incident_id":"01KABCBS205TWY63XNRMWP40H4","status":"identified","updated_at":"2025-11-18T11:44:27Z"},{"id":"01KABCBS20SGBJGCQFZH2B1AMP","body":"We're investigating reports of intimitent platform availability issues.\n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2025-11-18T11:42:22Z","display_at":"2025-11-18T11:42:22Z","incident_id":"01KABCBS205TWY63XNRMWP40H4","status":"investigating","updated_at":"2025-11-18T11:42:22Z"}]},{"id":"01K8TFKCQW0MGX4HQE5B07M5EZ","name":"Degraded realtime performance","status":"resolved","created_at":"2025-10-30T11:56:10Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-10-30T17:19:30Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01K8V23D6P1CYW3HM7J34725M5","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-10-30T17:19:30Z","display_at":"2025-10-30T17:19:30Z","incident_id":"01K8TFKCQW0MGX4HQE5B07M5EZ","status":"resolved","updated_at":"2025-10-30T17:19:30Z"},{"id":"01K8V00PEK4ZSMQ59CSTRC2D39","body":"The identified issue has now been resolved.\n\nOur team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2025-10-30T16:43:04Z","display_at":"2025-10-30T16:43:04Z","incident_id":"01K8TFKCQW0MGX4HQE5B07M5EZ","status":"monitoring","updated_at":"2025-10-30T16:43:04Z"},{"id":"01K8TFKCQWJBTDSJ2RY78KXZHB","body":"We are investigating a system outage that is affecting our realtime sync engine. The realtime engine is responsible for updating information in the UI of our applications as changes are received by our backend.\n\nAs a workaround, refreshing the page will ensure the latest information is available in the UI.","created_at":"2025-10-30T11:56:10Z","display_at":"2025-10-30T11:56:10Z","incident_id":"01K8TFKCQW0MGX4HQE5B07M5EZ","status":"investigating","updated_at":"2025-10-30T11:56:10Z"}]},{"id":"01K1BM5G616KN3W4JEGKGJEP0W","name":"Investigating reports of elevated latency in the web app \u0026 api","status":"resolved","created_at":"2025-07-29T17:37:29Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-07-29T22:19:41Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01K1C4A7BQJFTWW2DMF5Q5K722","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-07-29T22:19:41Z","display_at":"2025-07-29T22:19:41Z","incident_id":"01K1BM5G616KN3W4JEGKGJEP0W","status":"resolved","updated_at":"2025-07-29T22:19:41Z"},{"id":"01K1BMBRE0NJ9JSMJZ44PNJ3RB","body":"We have identified the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2025-07-29T17:40:54Z","display_at":"2025-07-29T17:40:54Z","incident_id":"01K1BM5G616KN3W4JEGKGJEP0W","status":"identified","updated_at":"2025-07-29T17:40:54Z"},{"id":"01K1BM5G61WPWBZ25ZGCF0EBVC","body":"An issue has been identified causing elevated latency in the web app \u0026 api.\n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2025-07-29T17:37:29Z","display_at":"2025-07-29T17:37:29Z","incident_id":"01K1BM5G616KN3W4JEGKGJEP0W","status":"investigating","updated_at":"2025-07-29T17:37:29Z"}]},{"id":"01JXX16JQZA0XTVG5JTDQ3X68H","name":"We're investigating reports of mailbox sync delays","status":"resolved","created_at":"2025-06-16T18:49:34Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-06-17T09:00:00Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JXYZWR0XT3CTESJXJYZZ3KZX","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-06-17T13:05:12Z","display_at":"2025-06-17T09:00:00Z","incident_id":"01JXX16JQZA0XTVG5JTDQ3X68H","status":"resolved","updated_at":"2025-06-17T13:05:23Z"},{"id":"01JXX16JQZ0RMWF23HFSBKZHZW","body":"We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2025-06-16T18:49:34Z","display_at":"2025-06-16T18:49:34Z","incident_id":"01JXX16JQZA0XTVG5JTDQ3X68H","status":"investigating","updated_at":"2025-06-16T18:49:34Z"}]},{"id":"01JXJQ3RV7GR0TSN6CQXF16792","name":"Reports of platform availability issues","status":"resolved","created_at":"2025-06-12T18:40:52Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-06-12T20:56:56Z","impact":"major","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JXJYWXND6S27JWQRE7KHQGV4","body":"The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.","created_at":"2025-06-12T20:56:56Z","display_at":"2025-06-12T20:56:56Z","incident_id":"01JXJQ3RV7GR0TSN6CQXF16792","status":"resolved","updated_at":"2025-06-12T20:56:56Z"},{"id":"01JXJT9WH1VR38R4YABA0M51T4","body":"We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.","created_at":"2025-06-12T19:36:38Z","display_at":"2025-06-12T19:36:38Z","incident_id":"01JXJQ3RV7GR0TSN6CQXF16792","status":"monitoring","updated_at":"2025-06-12T19:36:38Z"},{"id":"01JXJS9JR2GAH68S9J3Y50P762","body":"We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users.\n\nA small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.","created_at":"2025-06-12T19:18:59Z","display_at":"2025-06-12T19:18:59Z","incident_id":"01JXJQ3RV7GR0TSN6CQXF16792","status":"identified","updated_at":"2025-06-12T19:18:59Z"},{"id":"01JXJQ3RV7K5TP3MYKM179VEHE","body":"We're aware of an issue with a downstream provider that is impacting platform availability.\n\nOur team is working to resolve the issue as quickly as possible.","created_at":"2025-06-12T18:40:52Z","display_at":"2025-06-12T18:40:52Z","incident_id":"01JXJQ3RV7GR0TSN6CQXF16792","status":"investigating","updated_at":"2025-06-12T18:40:52Z"}]},{"id":"01JWSDPNEJGZ0Q0YEV7XZAAMPH","name":"Delayed outbound email sending","status":"resolved","created_at":"2025-06-02T22:55:24Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-06-03T15:39:38Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JWV75FB58DTFC7KK3N25NN0F","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-06-03T15:39:38Z","display_at":"2025-06-03T15:39:38Z","incident_id":"01JWSDPNEJGZ0Q0YEV7XZAAMPH","status":"resolved","updated_at":"2025-06-03T15:39:38Z"},{"id":"01JWSDPNEJSBY2XC8RX899ETQC","body":"We have identified an issue that is causing delays in the delivery of outbound email traffic across all email sending functionality (including sequences).\n\nThe team is actively investigating the root cause of the issue and working to establish mitigations.","created_at":"2025-06-02T22:55:24Z","display_at":"2025-06-02T22:55:24Z","incident_id":"01JWSDPNEJGZ0Q0YEV7XZAAMPH","status":"identified","updated_at":"2025-06-02T22:55:24Z"}]},{"id":"01JSM2K5V8XDWPXDZV08867SFK","name":"We're investigating reports of platform avaliblity issues","status":"resolved","created_at":"2025-04-24T14:17:58Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-04-24T15:06:48Z","impact":"major","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JSM5CKQKS7V9EF6JHHNR4X6V","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-04-24T15:06:48Z","display_at":"2025-04-24T15:06:48Z","incident_id":"01JSM2K5V8XDWPXDZV08867SFK","status":"resolved","updated_at":"2025-04-24T15:06:48Z"},{"id":"01JSM2RX7D74F2JA2FTX6E9S69","body":"The identified issue has now been resolved.\n\nOur team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2025-04-24T14:21:06Z","display_at":"2025-04-24T14:21:06Z","incident_id":"01JSM2K5V8XDWPXDZV08867SFK","status":"monitoring","updated_at":"2025-04-24T14:21:06Z"},{"id":"01JSM2K5V8QTEPRZZ81VRYGJD0","body":"We are currently investigating reports of platform availability issues, our team is working to resolve the issue as quickly as possible.","created_at":"2025-04-24T14:17:58Z","display_at":"2025-04-24T14:17:58Z","incident_id":"01JSM2K5V8XDWPXDZV08867SFK","status":"investigating","updated_at":"2025-04-24T14:17:58Z"}]},{"id":"01JS7AZDR0SJY308K2DKWSP0MB","name":"Elevated error rate on the Developer API","status":"resolved","created_at":"2025-04-19T15:34:20Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-04-23T12:31:55Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JSHA49HQM7GMKXXG5X8GG68B","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-04-23T12:31:55Z","display_at":"2025-04-23T12:31:55Z","incident_id":"01JS7AZDR0SJY308K2DKWSP0MB","status":"resolved","updated_at":"2025-04-23T12:31:55Z"},{"id":"01JS807AVCKM6ASTAAN6GZ8GWF","body":"The identified issue has now been resolved.\n\nOur team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2025-04-19T21:45:39Z","display_at":"2025-04-19T21:45:39Z","incident_id":"01JS7AZDR0SJY308K2DKWSP0MB","status":"monitoring","updated_at":"2025-04-19T21:45:39Z"},{"id":"01JS7AZDR0WC1VAKME11HHF1DE","body":"An issue has been been identified with our Developer API returning an elevated number of 5xx class errors.\n\nOur team is currently investigating and we are working to resolve the issue as quickly as possible.","created_at":"2025-04-19T15:34:20Z","display_at":"2025-04-19T15:34:20Z","incident_id":"01JS7AZDR0SJY308K2DKWSP0MB","status":"identified","updated_at":"2025-04-19T15:34:20Z"}]},{"id":"01JQ4CFF76GFRJFB421Q7Z5JRS","name":"Platform Availability Issues","status":"resolved","created_at":"2025-03-24T15:31:28Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-03-24T16:37:00Z","impact":"critical","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JQ4K0VJC66J0FSTE1QSEFXCE","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-03-24T17:25:49Z","display_at":"2025-03-24T16:37:00Z","incident_id":"01JQ4CFF76GFRJFB421Q7Z5JRS","status":"resolved","updated_at":"2025-03-24T17:26:26Z"},{"id":"01JQ4FTD1WBZ4DGFT63BZD1581","body":"Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is fully resolved.","created_at":"2025-03-24T16:29:52Z","display_at":"2025-03-24T16:26:00Z","incident_id":"01JQ4CFF76GFRJFB421Q7Z5JRS","status":"monitoring","updated_at":"2025-03-24T17:26:52Z"},{"id":"01JQ4CR57A273XD1RPHX07TT9T","body":"An issue has been been identified. \n\nWe have identified the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2025-03-24T15:36:12Z","display_at":"2025-03-24T15:36:12Z","incident_id":"01JQ4CFF76GFRJFB421Q7Z5JRS","status":"identified","updated_at":"2025-03-24T17:25:30Z"},{"id":"01JQ4CFF76262Z0DY4KMEZ511Y","body":"An issue has been been identified. \n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2025-03-24T15:31:28Z","display_at":"2025-03-24T15:31:28Z","incident_id":"01JQ4CFF76GFRJFB421Q7Z5JRS","status":"investigating","updated_at":"2025-03-24T17:25:00Z"}]},{"id":"01JGVYRC6S9XE8JG67T4XVEJJM","name":"Delays to search indexing","status":"resolved","created_at":"2025-01-05T19:23:33Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2025-01-07T10:39:28Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JH05J65ZEAC3KTAWQ8NZ07PS","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2025-01-07T10:39:28Z","display_at":"2025-01-07T10:39:28Z","incident_id":"01JGVYRC6S9XE8JG67T4XVEJJM","status":"resolved","updated_at":"2025-01-07T10:39:28Z"},{"id":"01JGVYRC6ST0RJ39V6858DK00P","body":"We are currently investigating a delay in our search indexing system when records are created or updated.","created_at":"2025-01-05T19:23:33Z","display_at":"2025-01-05T10:00:00Z","incident_id":"01JGVYRC6S9XE8JG67T4XVEJJM","status":"investigating","updated_at":"2025-01-05T19:23:57Z"}]},{"id":"01JFSNXAJNJ1J0ZFGQ5ATH65NY","name":"Delayed CSV Imports","status":"resolved","created_at":"2024-12-23T11:54:47Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-12-24T16:20:23Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JFWQGC8YTCCWGG50XQ1NP15F","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-12-24T16:20:24Z","display_at":"2024-12-24T16:20:23Z","incident_id":"01JFSNXAJNJ1J0ZFGQ5ATH65NY","status":"resolved","updated_at":"2024-12-24T16:20:24Z"},{"id":"01JFWD508JMQP97988S1X77YNG","body":"The identified issue has now been resolved.\n\nOur team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2024-12-24T13:19:25Z","display_at":"2024-12-24T13:19:25Z","incident_id":"01JFSNXAJNJ1J0ZFGQ5ATH65NY","status":"monitoring","updated_at":"2024-12-24T13:19:25Z"},{"id":"01JFSNXAJN20502BR7T74PX3N9","body":"We are aware of an issue affecting the speed of CSV Imports.\n\nOur team are currently working to resolve the issue.","created_at":"2024-12-23T11:54:47Z","display_at":"2024-12-23T11:54:47Z","incident_id":"01JFSNXAJNJ1J0ZFGQ5ATH65NY","status":"identified","updated_at":"2024-12-23T11:54:47Z"}]},{"id":"01JE5QVFV6T2E0XZB0Y802QPR7","name":"Delays to Workflow Execution","status":"resolved","created_at":"2024-12-03T07:48:14Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-12-09T16:07:05Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JEP2S73YX8KSV1H3S76CTA8Y","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-12-09T16:07:05Z","display_at":"2024-12-09T16:07:05Z","incident_id":"01JE5QVFV6T2E0XZB0Y802QPR7","status":"resolved","updated_at":"2024-12-09T16:07:05Z"},{"id":"01JE65C14AM0QGWQM6H2NWJFY1","body":"The identified issue has now been resolved.\n\nOur team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2024-12-03T11:44:27Z","display_at":"2024-12-03T11:44:27Z","incident_id":"01JE5QVFV6T2E0XZB0Y802QPR7","status":"monitoring","updated_at":"2024-12-03T11:44:27Z"},{"id":"01JE5QVFV6BTEMRS6MEMN2HNX3","body":"We are investigating reports of some Workflows experiencing a delay in executing.","created_at":"2024-12-03T07:48:14Z","display_at":"2024-12-03T07:48:14Z","incident_id":"01JE5QVFV6T2E0XZB0Y802QPR7","status":"investigating","updated_at":"2024-12-03T07:48:14Z"}]},{"id":"01JCK7FM7SYJXV6Q249DVDGN9S","name":"Delays to search indexing","status":"resolved","created_at":"2024-11-13T17:00:06Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-11-13T19:09:33Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01JCKEWMSCYVA8JN9ST8QJYAD8","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-11-13T19:09:33Z","display_at":"2024-11-13T19:09:33Z","incident_id":"01JCK7FM7SYJXV6Q249DVDGN9S","status":"resolved","updated_at":"2024-11-13T19:09:33Z"},{"id":"01JCK7FM7SGDBFE2NXVG8KX9DP","body":"We have identified an issue affecting the speed at which records become available within search.\n\nA mitigation has been deployed and we are continuing to monitor the system as it recovers.","created_at":"2024-11-13T17:00:06Z","display_at":"2024-11-13T17:00:06Z","incident_id":"01JCK7FM7SYJXV6Q249DVDGN9S","status":"identified","updated_at":"2024-11-13T17:00:06Z"}]},{"id":"01J4Q4HTEEZDY8H5VA7SSVBV8R","name":"Marketing site outage","status":"resolved","created_at":"2024-08-07T19:20:16Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-08-07T20:29:51Z","impact":"none","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01J4Q8H8B8CY4DB2NF2RBAQ090","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-08-07T20:29:51Z","display_at":"2024-08-07T20:29:51Z","incident_id":"01J4Q4HTEEZDY8H5VA7SSVBV8R","status":"resolved","updated_at":"2024-08-07T20:29:51Z"},{"id":"01J4Q4HTEE3D48SCPFCYVH3F7J","body":"An issue has been been identified when attempting to access our marketing and support pages hosted at attio.com\n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2024-08-07T19:20:16Z","display_at":"2024-08-07T19:20:16Z","incident_id":"01J4Q4HTEEZDY8H5VA7SSVBV8R","status":"investigating","updated_at":"2024-08-07T19:20:16Z"}]},{"id":"01J3Z5XJW0VW49MR32V2S0ZJ22","name":"Platform availability","status":"resolved","created_at":"2024-07-29T12:02:23Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-07-29T12:10:17Z","impact":"critical","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01J3Z6C1TXDEBXADX1QS3XS3M3","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-07-29T12:10:17Z","display_at":"2024-07-29T12:10:17Z","incident_id":"01J3Z5XJW0VW49MR32V2S0ZJ22","status":"resolved","updated_at":"2024-07-29T12:10:17Z"},{"id":"01J3Z5XJW0PNTGDN7HZYMZ1FEV","body":"An issue has been been identified. \n\nWe have identified the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2024-07-29T12:02:23Z","display_at":"2024-07-29T12:02:23Z","incident_id":"01J3Z5XJW0VW49MR32V2S0ZJ22","status":"identified","updated_at":"2024-07-29T12:02:23Z"}]},{"id":"01J35QS7MX95QZE1KKCPD0BEBX","name":"Service Degradation","status":"resolved","created_at":"2024-07-19T14:54:20Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-07-29T12:09:34Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01J3Z6AQPWS418B5VYRXE58968","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-07-29T12:09:34Z","display_at":"2024-07-29T12:09:34Z","incident_id":"01J35QS7MX95QZE1KKCPD0BEBX","status":"resolved","updated_at":"2024-07-29T12:09:34Z"},{"id":"01J35RV5Y8ZCYHJR40FRHMAM71","body":"We are continuing to monitor the platform to ensure the stability of the service.","created_at":"2024-07-19T15:12:52Z","display_at":"2024-07-19T15:12:52Z","incident_id":"01J35QS7MX95QZE1KKCPD0BEBX","status":"monitoring","updated_at":"2024-07-19T15:12:52Z"},{"id":"01J35QS7MXDZ4NSGR3791YJRBH","body":"We are investigating reports of issues loading Attio workspaces.\n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2024-07-19T14:54:20Z","display_at":"2024-07-19T14:54:20Z","incident_id":"01J35QS7MX95QZE1KKCPD0BEBX","status":"investigating","updated_at":"2024-07-19T14:54:20Z"}]},{"id":"01J3QT6DXD20PRGMPQ3BG3V841","name":"Web app availability","status":"resolved","created_at":"2024-07-26T15:22:49Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-07-26T15:27:52Z","impact":"critical","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01J3QTFP1TQWSK8AJCJWPM5H5B","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-07-26T15:27:52Z","display_at":"2024-07-26T15:27:52Z","incident_id":"01J3QT6DXD20PRGMPQ3BG3V841","status":"resolved","updated_at":"2024-07-26T15:27:52Z"},{"id":"01J3QT6DXDQGQN3FCXX29SE5J3","body":"We have identified an issue relating to the availability of the Attio Web application.\n\nWe are working to restore access at this time.","created_at":"2024-07-26T15:22:49Z","display_at":"2024-07-26T15:22:49Z","incident_id":"01J3QT6DXD20PRGMPQ3BG3V841","status":"identified","updated_at":"2024-07-26T15:22:49Z"}]},{"id":"01J28TZXDNENK1MY15WKKND58G","name":"No responses to search queries","status":"resolved","created_at":"2024-07-08T09:32:26Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-07-08T10:03:51Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01J28WSDY3Q9112FR01AH96TXW","body":"The issue has now been resolved. The issue was caused by a configuration change to our search infrstructure that did not apply in the way we expected.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-07-08T10:03:51Z","display_at":"2024-07-08T10:03:51Z","incident_id":"01J28TZXDNENK1MY15WKKND58G","status":"resolved","updated_at":"2024-07-08T10:03:51Z"},{"id":"01J28TZXDNRHQFGBEV3MPGAFXP","body":"An issue has been been identified.\n\nWe are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2024-07-08T09:32:26Z","display_at":"2024-07-08T09:32:26Z","incident_id":"01J28TZXDNENK1MY15WKKND58G","status":"investigating","updated_at":"2024-07-08T09:32:26Z"}]},{"id":"01HZ73XWMKYZB97N2M97DSCKKF","name":"Degraded search functionality across all areas.","status":"resolved","created_at":"2024-05-31T10:43:02Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-05-31T23:28:39Z","impact":"none","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01HZ8FQRJB39ES26E92VTFVBQ1","body":"The issue has now been resolved. Search functionality is now restored.\n\nWe apologise for any inconvenience caused.","created_at":"2024-05-31T23:28:39Z","display_at":"2024-05-31T23:28:39Z","incident_id":"01HZ73XWMKYZB97N2M97DSCKKF","status":"resolved","updated_at":"2024-05-31T23:28:39Z"},{"id":"01HZ7AZTNRD85MDGKKDC3505BR","body":"An issue has been been identified.\n\nWe have identified the root cause and our team is working to resolve the issue as quickly as possible.","created_at":"2024-05-31T12:46:26Z","display_at":"2024-05-31T12:46:26Z","incident_id":"01HZ73XWMKYZB97N2M97DSCKKF","status":"identified","updated_at":"2024-05-31T12:46:26Z"},{"id":"01HZ73XWMK05NW06Z723SEN8BK","body":"We are currently experiencing degraded search functionality across all areas. Our team is actively investigating the issue and working to restore full service as quickly as possible.","created_at":"2024-05-31T10:43:02Z","display_at":"2024-05-31T10:43:02Z","incident_id":"01HZ73XWMKYZB97N2M97DSCKKF","status":"investigating","updated_at":"2024-05-31T10:43:02Z"}]},{"id":"01HVAWGXH0YPRNQ2KNZRV9AHW8","name":"Web Platform Availability","status":"resolved","created_at":"2024-04-13T04:47:48Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-04-13T06:18:42Z","impact":"minor","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01HVB1QBZ12N1D8EEY1GJ7JVM9","body":"The issue has now been permanently resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-04-13T06:18:42Z","display_at":"2024-04-13T06:18:42Z","incident_id":"01HVAWGXH0YPRNQ2KNZRV9AHW8","status":"resolved","updated_at":"2024-04-13T06:18:42Z"},{"id":"01HVB03CW4EWZXPXCSJPAENPJQ","body":"The identified issue has now been resolved.\n\nOur team has deployed a temporary fix for the issue affecting platform stability and are continuing to monitor the system.","created_at":"2024-04-13T05:50:19Z","display_at":"2024-04-13T05:50:19Z","incident_id":"01HVAWGXH0YPRNQ2KNZRV9AHW8","status":"monitoring","updated_at":"2024-04-13T05:50:19Z"},{"id":"01HVAWGXH0ENES2JKVXC5JEYNW","body":"We are investigating reports of an availability issue affecting our web application.","created_at":"2024-04-13T04:47:48Z","display_at":"2024-04-13T04:47:48Z","incident_id":"01HVAWGXH0YPRNQ2KNZRV9AHW8","status":"investigating","updated_at":"2024-04-13T04:47:48Z"}]},{"id":"01HSY5A0J138EYV74Z6QTX6TQ3","name":"Reduced platform availability","status":"resolved","created_at":"2024-03-26T19:55:29Z","updated_at":"2026-03-12T18:17:31Z","resolved_at":"2024-03-26T20:38:42Z","impact":"major","page_id":"01HHYYB6Q83W5764RVB4FXMHBF","incident_updates":[{"id":"01HSY7S4BM8AHFAAR465WB28VA","body":"The issue has now been resolved.\n\nWe’re sorry for any inconvenience caused.","created_at":"2024-03-26T20:38:42Z","display_at":"2024-03-26T20:38:42Z","incident_id":"01HSY5A0J138EYV74Z6QTX6TQ3","status":"resolved","updated_at":"2024-03-26T20:38:42Z"},{"id":"01HSY71M2FM4YN9VG8CSVG6ZR3","body":"Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.","created_at":"2024-03-26T20:25:51Z","display_at":"2024-03-26T20:25:51Z","incident_id":"01HSY5A0J138EYV74Z6QTX6TQ3","status":"monitoring","updated_at":"2024-03-26T20:25:51Z"},{"id":"01HSY6C04FJ2Z04565E5DX14J5","body":"We've identified the root cause of the issue affecting platform availability and the team is working to mitigate the issue.","created_at":"2024-03-26T20:14:03Z","display_at":"2024-03-26T20:14:03Z","incident_id":"01HSY5A0J138EYV74Z6QTX6TQ3","status":"identified","updated_at":"2024-03-26T20:14:03Z"},{"id":"01HSY5A0J1CDKC0YXRCBAW45PH","body":"We have identified a availability issue affecting the Attio platform.\n\nOur team is currently responding to the issue and we aim to recover the service as quickly as possible.","created_at":"2024-03-26T19:55:29Z","display_at":"2024-03-26T19:55:29Z","incident_id":"01HSY5A0J138EYV74Z6QTX6TQ3","status":"identified","updated_at":"2024-03-26T19:55:29Z"}]}]}