Platform Outage

Incident Report for Attio

Resolved

We have successfully restored availability for all affected services.

We apologise for any inconvenience caused.

Posted Nov 16, 2021 - 18:15 UTC

Monitoring

We have restored access to the platform but are continuing to suffer degradation to some of our background services.

The team is continuing to monitor the recovery and coordinate with Google Cloud Platform.

Posted Nov 16, 2021 - 18:01 UTC

Identified

We have identified a major availability issue with Google Cloud Platform that is affecting the availability of Attio services.

We are continuing to coordinate with GCP to resolve this incident.

Posted Nov 16, 2021 - 17:48 UTC

Investigating

We are investigating a major availability incident affecting all Attio clients including the Web Application and the Mobile Application.

Posted Nov 16, 2021 - 17:43 UTC

This incident affected: Attio Cloud and Attio Web Client.