Email Sync Degradation

Incident Report for Attio

Resolved

This incident has now been resolved and all mailboxes have been returned to a healthy state.

Posted Feb 22, 2021 - 19:11 UTC

Monitoring

We have identified the cause of the issue and are deploying a fix to restore full service.

Posted Feb 22, 2021 - 18:30 UTC

Investigating

We are currently investigating the source of a degradation in our email sync engine that is preventing new emails from processing in to Attio.

Affected customers may experience a delay in new emails appearing inside the platform.

Posted Feb 22, 2021 - 18:13 UTC

This incident affected: Attio Cloud and Background Tasks.