Degraded email sync performance

Resolved·Degraded performance

All affected mailboxes have been resynced and we have confirmed all data is accurate.

Wed, Mar 10, 2021, 11:27 PM

(5 years ago)

Affected components

Mar 10, 2021, 06:52 PM

11:27 PM

Attio Cloud

Updates

Resolved

All affected mailboxes have been resynced and we have confirmed all data is accurate.

Wed, Mar 10, 2021, 11:27 PM

Monitoring

As a precaution following an infrastructure failure with one of our service providers we have forced resynchronisations of some users' mailboxes.

Users may experience delays seeing new emails appear in Attio whilst the synchronisation operation is in progress.

Wed, Mar 10, 2021, 06:52 PM(4 hours earlier)