Degraded email sync performance

Incident Report for Attio

Resolved

All affected mailboxes have been resynced and we have confirmed all data is accurate.

Posted Mar 10, 2021 - 23:27 UTC

Monitoring

As a precaution following an infrastructure failure with one of our service providers we have forced resynchronisations of some users' mailboxes.

Users may experience delays seeing new emails appear in Attio whilst the synchronisation operation is in progress.

Posted Mar 10, 2021 - 18:52 UTC

This incident affected: Attio Cloud.